Protek Security
Craig is the name Northern Beaches locals pass around for alarm and CCTV work — and he fixes the problems others leave unresolved.
The standout pattern across those reviews is that customers feel comfortable recommending him by name to others, which for a sole trader in a trust-heavy trade like security is a meaningful signal. With roughly 23 years in the field and GST registration, Craig appears to be running a legitimate, long-standing operation — but given the thin review record, it's worth asking him directly about his licensing, the brands of equipment he installs, and whether he covers your specific suburb before booking.
Their work
What it's like working with them
Based on a sample of Google reviews (3 total)
“Knowledgeable and trustworthy”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Protek Security
Craig is the sole operator behind Protek Security, bringing around 23 years of hands-on experience to alarm systems, CCTV, and intercom installations and repairs on Sydney's Northern Beaches. Rather than chasing new installs only, Craig is known for diagnosing and fixing ongoing faults that other techs haven't resolved — one customer highlighted he cleared up a persistent CCTV and intercom issue that had apparently been dragging on. Locals in the Northern Beaches area treat him as a go-to referral for security camera and alarm work specifically, suggesting a tight geographic focus rather than a sprawling service radius. His pricing is described as reasonable, which is notable in a trade where security specialists often command premium call-out fees. As a sole trader, every job is handled by Craig personally — there's no subcontracting or junior technicians, which suits homeowners who want the same person to show up, assess, and complete the work.
Best for: Northern Beaches homeowners with ongoing CCTV or intercom faults, residents needing a trusted sole-operator for alarm and camera installs, and those who want consistent pricing without dealing with a larger company.
Location
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Claim This Profile — Free →Common questions about Protek Security
What areas does Protek Security cover?+
Craig is based in North Narrabeen and reviews specifically mention the Northern Beaches as his primary service area. One customer describes him as the go-to security tech they refer across the Northern Beaches, suggesting strong local familiarity with that corridor. Whether he travels further into greater Sydney isn't confirmed in the available information, so it's worth calling ahead if you're outside the Northern Beaches area.
What types of security work does Craig handle?+
Reviews mention alarm systems, CCTV cameras, and intercom systems — both installation and repair. Craig appears particularly useful for diagnosing ongoing faults rather than just new installs, with one customer noting he resolved a persistent CCTV and intercom problem with relative ease. As a sole trader with around 23 years of experience, he works across these connected security disciplines rather than specialising in just one.
What do customers say about Protek Security's pricing?+
Pricing is described as reasonable in the reviews, with one customer explicitly saying you 'can't get better than that' when combining reliability, honesty, and price. There's no specific mention of call-out fees or hourly rates in the reviews, so it's best to get a quote directly before booking. Given he's a sole trader without the overhead of a larger company, competitive pricing appears to be a genuine pattern rather than a one-off.
Is Craig reliable for returning to fix ongoing issues?+
At least one review specifically highlights Craig resolving an ongoing CCTV and intercom issue that had been a recurring problem — suggesting he's willing to take on jobs where the fault isn't straightforward. Across the three available reviews, reliability and honesty are the most consistently mentioned qualities. With only three reviews to draw from, this is an early signal rather than a statistically robust pattern, so it's reasonable to ask Craig directly about his callback and warranty approach.
Does Protek Security handle both homes and businesses?+
The available reviews reference residential-sounding scenarios, and the business is categorised as a security and CCTV specialist operating locally on the Northern Beaches. There's no mention in the reviews of commercial or large-scale projects. If you have a commercial property or a more complex multi-site requirement, it's worth discussing scope with Craig directly to confirm he's set up to handle it.