Platinum CCTV & Security
John personally disables camera data feeds to China — something other installers told one customer was impossible.
John, the operator, is named directly by multiple customers as both technically capable and straightforward to deal with, which matters when you're inviting someone into your home to handle security. The standout practical point: one customer flagged that John disabled the data-back-to-China function on their cameras when other installers said it wasn't possible — worth asking him directly about this if privacy and data routing are concerns for you.
Their work
What it's like working with them
Based on a sample of Google reviews (9 total)
“cameras are much better than those replaced - and cheaper”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Platinum CCTV & Security
John leads Platinum CCTV & Security, handling residential installations himself with a hands-on approach that reviewers repeatedly credit for the neat, clean results. The business covers both CCTV camera systems and broader electrical work — an unusual combination that means a single team can handle wiring and security integration in one visit. One detail that stands out across reviews is John's willingness to go beyond the install: one customer specifically noted he disabled the data feed back to China on their cameras, something other providers told them couldn't be done — that kind of technical depth is hard to find. With roughly 26 years of operation behind them, the business is locally based on the Northern Beaches and operates as an Australian-owned outfit rather than a franchise or larger chain. Their working style is thorough but efficient: reviewers consistently mention punctuality, tidy workups, and clear explanations without jargon. They appear best suited to homeowners who want a single trusted contact for both home security and electrical needs, particularly those upgrading from older camera systems or starting from scratch with a full setup.
Best for: full home CCTV system installations from scratch, upgrading outdated cameras to higher-quality models, and homeowners who want electrical and security work handled by the same team in one visit.
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Claim This Profile — Free →Common questions about Platinum CCTV & Security
What does Platinum CCTV & Security actually install — basic cameras or full systems?+
Based on customer reviews, they install complete home CCTV setups including multiple cameras, cabling, and full system configuration in a single visit. One customer described a 'full security camera system' installation, not just a single unit. They also handle the electrical work required, so you're not coordinating a separate electrician. If you need a staged or partial install, it's worth confirming scope with John directly.
Can Platinum CCTV & Security disable the data-back-to-China feature on cameras?+
At least one customer specifically praised John for disabling the data feed back to China on their cameras — and noted that other installers had told them this couldn't be done. This suggests technical capability beyond a standard plug-and-play install. If data privacy is a concern for your system, it's worth raising this explicitly when you book so John can confirm it applies to your camera brand and model.
What areas does Platinum CCTV & Security service?+
The business is based in Cromer on Sydney's Northern Beaches. Reviews don't specify exact service boundaries, so if you're further afield — say, on the Upper North Shore or Central Coast — it's worth confirming coverage when you call. Given the locally owned, owner-operated nature of the business, service area is likely concentrated around the Northern Beaches and nearby northern Sydney suburbs.
Does John do the work himself or send a crew?+
Reviews mention both John personally and references to 'the team,' so it appears John leads jobs and may bring additional crew for larger installs. Multiple customers name John directly for hands-on work, explanations, and quality results, so he's clearly involved in the actual installation rather than just quoting. For smaller residential jobs, he appears to attend himself based on the review pattern.
What do customers say about pricing?+
One reviewer specifically noted the cameras were 'much better than those replaced — and cheaper,' and another confirmed there were 'no price changes' on the day of installation. There's no mention of upfront quotes being too high or hidden costs in any of the 9 reviews available. That said, with a small review pool it's still worth requesting a written quote before work begins.