Superior Security Solutions Pty Ltd
Joel repositioned a client's cameras remotely in minutes — no site visit needed.
The standout pattern across reviews is Joel's post-install accessibility: a commercial client specifically called out being able to reach him by phone to have cameras repositioned remotely, which suggests he doesn't disappear after the invoice is paid. Jobs mentioned range from a single office fitout to a 33-unit strata complex, so if you have a larger or more complex property, there's evidence he's handled scale before. Before booking, it's worth confirming whether your job is residential or commercial — the reviews skew commercial — and asking directly about his availability in your area given Bilgola Plateau is his listed base.
What it's like working with them
Based on a sample of Google reviews (5 total)
“cameras at our commercial factory and the care they took”
“Great quality cameras with remote access across all devices and options to add”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Superior Security Solutions Pty Ltd
Joel is the face of this operation — across every review, he's the one showing up, taking calls, and handling remote camera adjustments from wherever he is. That last point is worth noting: at least one commercial client has had cameras repositioned without a site visit, just a phone call, which speaks to how the systems are set up from day one with ongoing manageability in mind. The work spans offices, commercial factories, and large strata buildings — a 33-unit complex appears in the reviews — so Joel isn't limited to small residential installs. Systems are configured with remote access across multiple devices and built to allow future upgrades, which suggests he's thinking about scalability rather than just getting cameras on a wall. He's been operating for over a decade as a sole trader, which typically means the person quoting is the person installing — no subcontracting surprises on the day. Homeowners who want clear advice before committing will find the consultation process mentioned positively: specific camera options, remote access features, and upgrade paths were all discussed at quote stage.
Best for: commercial office and factory CCTV fitouts, large strata or multi-unit security installations, and clients who want a system that can be managed and adjusted remotely after installation.
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Claim This Profile — Free →Common questions about Superior Security Solutions Pty Ltd
What types of properties does Superior Security Solutions work on?+
Based on the reviews available, Joel has worked across commercial offices, industrial factories, and a large strata building with 33 units. There's no mention of purely residential home installs in the current review set, so if your job is a standard house, it's worth confirming directly that he covers that too. His systems are described as scalable, so larger or more complex properties appear to be a strong fit.
Does Joel offer support after the installation is complete?+
Yes — one commercial client specifically noted that when cameras needed repositioning after installation, Joel handled it remotely within minutes of a phone call. That kind of post-install accessibility is not always standard in this industry. It suggests systems are configured from the start with remote management in mind, which is useful if your needs change down the track.
What do customers say about the quoting and advice process?+
Reviews mention that the advice at quote stage covered specific camera options, remote access capabilities across multiple devices, and the ability to add or upgrade the system later. One customer described Joel as a 'nice, genuine guy' who arrived on time for the quote. If you want a consultant who explains options rather than just handing over a price, that appears to be his approach.
Does Superior Security Solutions operate with a team or is it just Joel?+
Joel is clearly the main operator, but two reviews reference 'his team,' including a factory install where the team's care was specifically praised. As a sole trader, Joel is likely the primary contact and lead installer, with support staff for larger jobs. It's worth asking at quote stage who will be on-site for your specific job.
Are the security systems set up for remote access on phones and tablets?+
Yes — remote access across multiple devices is mentioned explicitly in one review, and another customer notes that Joel repositioned cameras remotely without needing to visit the site. This suggests remote monitoring is a standard part of how systems are configured, not an add-on. Confirm at the time of quoting which devices and apps are compatible with the specific system recommended for your property.