Whale Bathrooms
Craig brings a complimentary portable bathroom to every job and stays on-site to personally manage the trades himself.
The standout practical detail is the complimentary portable bathroom: three separate reviewers mention it unprompted, which suggests it's a real feature of how they operate, not a one-off. Craig is named in almost every review as the person running the job and keeping subcontractors accountable, so if dealing with a single point of contact matters to you, it's worth confirming he's still hands-on when you call. Before committing, ask directly about project timelines, what trades they typically use, and whether they're available for your job window — nine reviews isn't enough to draw conclusions about wait times or booking availability.
Their work
What it's like working with them
Based on a sample of Google reviews (9 total)
“supervised the sub contractors himself”
“complimentary bathroom they provide while mine was under reno”
“thank Craig and wife Judy for the help and advice”
“used this company for several developments”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Whale Bathrooms
Craig and Judy run Whale Bathrooms as a partnership, with Craig managing the on-site project coordination and personally supervising subcontractors through each renovation — a hands-on approach that multiple customers note sets them apart from larger impersonal outfits. One genuinely unusual feature of this business is that they provide a complimentary portable bathroom to clients during the renovation, which reviewers single out as a meaningful practical consideration, especially for households with only one bathroom. Judy is praised for her client-facing support — helping homeowners select fittings and navigate the design process — while Craig is credited with keeping jobs on schedule and ensuring trades flow in sequence without gaps. The business has been operating for roughly 26 years, and repeat clients in the property development space mention using them across multiple projects, suggesting they're capable of handling coordinated multi-site work as well as single residential renovations. Their model leans on a trusted network of subcontractor tradespeople rather than a large in-house crew, with Craig acting as the single point of accountability across the full scope of a job. This suits homeowners who want one person to deal with rather than juggling separate tilers, plumbers, and suppliers.
Best for: full bathroom renovations where a single owner-operator oversees all trades, homeowners who need a temporary bathroom during the reno, and property developers wanting a familiar team across multiple projects.
Location
Often needed together
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Claim This Profile — Free →Common questions about Whale Bathrooms
Who actually runs the job when I hire Whale Bathrooms?+
Craig is the owner and is consistently described in reviews as the person who does the preliminary preparation, coordinates subcontractors, and oversees the renovation from start to finish. His wife Judy handles client-facing support including helping homeowners choose fittings and tiles. Multiple reviewers specifically mention that Craig is present on-site rather than delegating to others, which is worth confirming when you make contact to ensure that's still the model they operate.
Do they provide anything to use while my bathroom is out of action?+
Yes — Whale Bathrooms is specifically called out in multiple reviews for providing a complimentary portable bathroom to clients during their renovation. One reviewer describes it as 'more than adequate,' and another credits it as the standout feature that made their decision easy. This is one of the more unusual inclusions for a bathroom renovation firm and is worth discussing when you get your quote to confirm what's included.
What areas around South Penrith do they cover?+
Reviews mention clients from Werrington County and surrounding areas in Western Sydney, but the platform data only confirms South Penrith as the base location. Reviews don't specify a defined service radius, so it's best to call Craig directly and confirm whether your suburb falls within their working area before requesting a quote.
Are they suitable for property developers or just single-home renovations?+
At least one reviewer specifically mentions using Whale Bathrooms across multiple development projects, praising both the quality and the price point as appropriate for that context. Craig's subcontractor network model — where he coordinates specialists rather than relying on a single large in-house crew — may suit developers who need a reliable project manager rather than a large fitout company. It's worth discussing scope and scheduling capacity if you have multiple bathrooms or concurrent projects in mind.
How is their pricing compared to other bathroom renovators?+
A couple of reviewers describe them as 'reasonably priced' and 'cheapest price around,' particularly in relation to their portable bathroom hire service. However, with only 9 total reviews available, there isn't enough pricing data to make a reliable comparison against market rates. Requesting an itemised quote and comparing it against one or two others is still the safest approach before committing.