RAM Security Locksmiths Perth
Craig waived the fee when a tricky back door lock turned out to be a simple fix — customers notice that kind of honesty.
The ethics element is worth noting: one reviewer specifically describes Craig fixing a problem for free when it turned out to be minor, which is the kind of detail that doesn't come from a business chasing every dollar. With 21 total reviews and 26-plus years of operation, the sample is small but the absence of any negative mention across five independent accounts is meaningful — ask upfront about callout fees and whether the job type attracts a fixed or hourly rate, since PayID payment is processed on the spot.
Their work
What it's like working with them
Based on a sample of Google reviews (21 total)
“Much more affordable than others and great service”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About RAM Security Locksmiths Perth
Craig and Josh are the two technicians customers name repeatedly — Craig handles emergency lockouts and broken key extractions, often arriving within 10 minutes of a call, while Josh is praised for efficiency on multi-lock jobs, completing seven locks in under 30 minutes in one documented visit. What makes them stand out from the broader locksmith category is a willingness to go beyond the job: Craig has given DIY maintenance advice to prevent future key snaps, and on at least one occasion waived a fee entirely for a simple fix rather than billing for it. The business operates as a trust entity and is GST-registered, which matters for homeowners or property managers who need proper invoicing for insurance claims — particularly relevant given reviews mention post-break-in lock replacements done the same day. Payment is handled on the spot via PayID, which reviewers specifically call out as convenient. With roughly 26 years of operating history, this isn't a fly-by-night outfit, but the practical edge reviewers describe is speed and transparency on pricing rather than just credentials. Best suited to Perth's inner northern suburbs — Mount Hawthorn and Osborne Park feature explicitly — for both emergency lockouts and planned re-keying or lock upgrades.
Best for: emergency lockouts needing a fast response in inner Perth suburbs, same-day lock replacement after a break-in, and multi-lock re-keying or installation jobs done efficiently in a single visit.
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Claim This Profile — Free →Common questions about RAM Security Locksmiths Perth
How quickly does RAM Security Locksmiths respond to emergency callouts?+
Multiple reviewers report response times of 10 to 30 minutes for emergency jobs in inner Perth suburbs including Mount Hawthorn and Osborne Park. One customer had a snapped key extracted and their door open within 10 minutes of Craig arriving. Another was attended within 30 minutes of calling at 6pm after work. These are reviewer accounts from a small sample, so it's worth confirming availability and estimated response time when you call.
Who actually turns up — is it always the same person?+
Reviews name two technicians specifically: Craig, who handles emergency lockouts and broken key extractions and is often the one who attends solo jobs, and Josh, who is mentioned for multi-lock installation work and is described as professional and efficient. Both have received individual praise in the review sample. For large or specialised jobs, it's worth asking when you book which technician will attend.
What do customers say about RAM Security's pricing?+
Pricing is consistently described as reasonable and more affordable than competitors — one customer noted it was 'much more affordable than others.' In one instance, Craig attended a job and didn't charge at all once it turned out to be a simple fix. Payment is processed on the spot via PayID. Exact pricing isn't published in reviews, so ask for a quote or estimate when you call, particularly for after-hours or emergency callouts.
Can RAM Security help after a break-in when keys have been stolen?+
Yes — one reviewer specifically mentions Craig replaced all locks and provided new keys on the same day their house was broken into and keys were stolen. This kind of same-day turnaround for security-critical situations is highlighted as a key reason they'd recommend the business. Being GST-registered also means they can issue a proper tax invoice, which is useful if you're making an insurance claim for the lock replacement.
What areas does RAM Security Locksmiths cover?+
The business is based in Osborne Park in Perth's northern inner suburbs. Reviews mention jobs completed in Mount Hawthorn and the general Perth metro area. Reviews don't specify the outer limits of their service zone, so if you're further afield — say Joondalup or Fremantle — it's worth calling ahead to confirm they cover your area before you're in an emergency situation.