Hayes Tree Care
Nick attends every site in person before quoting — and handles council permits when other crews won't.
The site-visit-before-quoting approach mentioned across multiple reviews is practically useful: it means the quote reflects what the job actually involves, not a ballpark that expands on the day. Because only 4% of total reviews were available for this analysis, confirm current availability and whether Hayes covers your specific area before booking — but the volume and consistency of named-crew praise across even this small sample is a meaningful signal.
Their work
What it's like working with them
Based on a sample of Google reviews (125 total)
“very reasonable price”
What they help with
Based on what their customers hired them for
How they stack up
Context from 230 tree servicess in Rockingham
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Hayes Tree Care
Nick leads the operation at Hayes Tree Care and is consistently praised for two specific things: showing up to quote the job in person — actually walking the site — and navigating council and environmental permit processes that most tree services won't touch. When a Tuart removal required sign-off from both the Murray Council and the Department of Water and Environmental Regulation, Nick managed the three-month approval process on behalf of the homeowner. The crew roster includes Matt, Johnny, Ian, Dan, Daniel, Doug, Neil, and Nathan — with Matt drawing specific mention for managing neighbour relations and leaving adjacent properties as clean as he found them, and Nathan handling scheduling and quoting with a professionalism that carries through to job day. The team handles everything from large palm removals and native banksia pruning to full-scale multi-tree clearances across sizeable residential properties, including work that requires accessing neighbours' yards. They're registered for GST and operate as a company, which matters for insurance purposes on larger residential jobs. Hayes Tree Care is particularly well suited to homeowners dealing with native trees requiring specialist knowledge, regulated species removals, or properties with complex access.
Best for: regulated or council-approved native tree removals, large residential palm and tree clearances requiring site-visit quoting, and multi-tree maintenance on properties with complex access.
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Claim This Profile — Free →Common questions about Hayes Tree Care
Does Hayes Tree Care handle council permit applications for protected trees?+
Yes — this is one of the more distinctive things reviewers call out. Nick managed a multi-agency approval process for a Tuart removal that required sign-off from the Murray Council and the Department of Water and Environmental Regulation, a process that took around three months. If your tree removal involves a regulated or significant species, Hayes appears willing to work through that process alongside you rather than walking away from the job. Confirm the specifics of your tree and council area when you call.
What does a quote from Hayes Tree Care actually involve?+
Multiple reviewers specifically mention that Nick attends the property in person before providing a quote rather than estimating over the phone. Customers describe the quotes as realistic for the scope of work — one job involving ten 40-year-old palms was called 'very reasonable.' That said, pricing will vary by job size and species, so request a detailed written quote before committing.
Who are the key people you'll deal with at Hayes Tree Care?+
Nick is the primary contact for quoting and permit-related matters and is consistently praised for his knowledge of native trees and his communication throughout the process. Nathan handles scheduling and is described as professional from first contact through to completion. On-site, crew members including Matt, Johnny, Ian, Dan, Daniel, Doug, and Neil are mentioned by name in reviews — Matt in particular is noted for managing access through neighbouring properties and leaving those yards clean.
Does Hayes Tree Care work on properties with difficult access?+
Reviews mention jobs that required accessing trees through neighbouring yards, and Matt is specifically praised for coordinating with neighbours and ensuring their yard was left exactly as found. One job involved removal of ten large palms across a sizeable residential block. If your job involves tight access or shared boundaries, it's worth raising that when you request a quote so the crew can plan accordingly.
What types of trees does Hayes Tree Care have experience with?+
From the reviews available, the team has worked on Tuart and Blue Gum (native significant species), large banksia and native shrubs, 40-year-old palms, and general residential trees requiring maintenance pruning. A reviewer specifically highlights their 'extensive knowledge of the trees and bushes involved,' suggesting they go beyond standard species. If you have an unusual native or a tree with a complicated history — like previous incorrect lopping — that's worth mentioning upfront.