Webb's Tree Surgery
Customers quote price gaps of thousands compared to competitors — and say Matt's crew climbed the trees others wanted cranes for.
Matt handles the technical tree work, with several customers singling him out for climbing large trees without crane hire; Sahera fields the calls and quoting, and prompt responses are mentioned frequently enough to suggest this is a deliberate part of how they operate. One reviewer reported being unable to get a callback after three attempts over two months — worth noting, though it's a single account in a sample of 24 that is otherwise consistently positive. When booking, it's sensible to confirm your preferred contact method and expected response window upfront, particularly during busy periods.
Their work
What it's like working with them
Based on a sample of Google reviews (26 total)
“dismantling two very large Norfolk Island pine trees by climbing them (no cranes etc)”
“Communication was prompt and showed up on time”
“left the place cleaner than when they arrived”
What they help with
Based on what their customers hired them for
How they stack up
Context from 230 tree servicess in Rockingham
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Webb's Tree Surgery
Matt leads the crew on-site while Sahera handles communication and quoting — a husband-and-wife operation where customers consistently praise both ends of the process equally. The team specialises in large, technically demanding removals: climbing massive Norfolk Island pines and Tasmanian bluegums without cranes, dismantling awkwardly placed trees in confined residential yards, and working through multi-tree jobs efficiently enough to finish in a single visit. Their pricing stands out sharply — one customer was quoted $7,200 by a competitor and paid $2,500 through Webb's for the same palm removals. Beyond removal, they handle tree pruning, stump removal, and post-job tree care advice, making them a practical choice for homeowners who want a single team across the whole job from assessment to cleanup. Reviews suggest they're best suited to residential properties with mature or oversized trees that other crews might require machinery or subcontractors to manage.
Best for: large or awkwardly placed tree removals that require climbing rather than crane access, multi-tree residential clearances, and homeowners who've already received a high quote and want a meaningful comparison.
Location
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Claim This Profile — Free →Common questions about Webb's Tree Surgery
What types of trees does Webb's Tree Surgery specialise in removing?+
Reviews mention successful removal of Tasmanian bluegums, massive palms, Norfolk Island pines, and large gum trees across multiple residential jobs. The crew is particularly noted for climbing large trees without cranes, which matters when access is tight or overheads make machinery impractical. They've handled single oversized trees as well as multi-tree clearances of five to eight trees in one visit. If you have a specific species or site constraint, it's worth describing the situation when you call so Matt can assess the right approach.
How does Webb's pricing compare to other tree service companies?+
Multiple customers mention receiving quotes from competitors that were substantially higher — one customer paid $2,500 after being quoted $7,200 elsewhere for the same palm removal job. Reviews consistently describe their pricing as 'fair', 'reasonable', and 'cheapest quote' rather than just competitive at the margins. They appear to keep costs down partly by using climbing techniques instead of crane hire where possible. As with any job, get the scope confirmed in writing so the quote covers exactly what you need.
Who actually turns up to do the work, and what's the crew like on the day?+
Matt leads the on-site team and is named directly in several reviews for his technical skill and friendly manner. Sahera handles communication and quoting and is praised for prompt responses at the booking stage. Customers describe the broader crew as professional, hardworking, and focused on leaving the site tidy — cleanup is mentioned repeatedly as something the team does without being asked. One reviewer updated their review years later after using the business again, which suggests the team and working style have remained consistent.
How quickly can Webb's Tree Surgery get to a job after quoting?+
At least one customer notes the quote was done on a Thursday and the job completed by Monday, and several reviews comment on fast turnaround more generally. That said, availability will depend on the season and current workload, so it's not something that can be guaranteed. Reviews don't specifically mention emergency callout services, so if timing is urgent, confirm availability when you first contact them. Sahera handles bookings and customers describe her communication as prompt.
Does Webb's Tree Surgery service areas outside Port Kennedy?+
One review explicitly references 'Webbs Tree Surgery Rockingham', and another describes a job in the broader Perth area. The business is based in Port Kennedy and appears to operate throughout the Rockingham and southern Perth corridor. Reviews don't specify a defined service radius, so if you're outside that general area, it's worth asking when you request a quote. Given the nature of the work — truck and equipment required — there may be a travel component to discuss for more distant locations.