Trees Need Tree Surgeons
Richard visits in person before quoting — and customers say the crew leaves the yard cleaner than they found it.
Customers across multiple reviews point to the same pattern: substantial jobs completed competently, debris removed, and yards left tidy. Pricing comes up repeatedly as above average, but reviewers frame it as fair given the outcome rather than a complaint. One review in the sample raised concerns about communication delays across multiple visits and a dispute over what waste removal was included in the quote — worth asking specifically what your quote covers before work starts, particularly around stump grinding byproduct removal.
Their work
What it's like working with them
Based on a sample of Google reviews (43 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 230 tree servicess in Rockingham
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Trees Need Tree Surgeons
Richard and Gary lead the on-ground work here, with Richard handling site inspections and pre-job consultations — customers specifically note he visits at no charge before scheduling, which is worth flagging when you're dealing with large or complex trees. The team takes on substantial residential jobs: multi-tree removals, giant gumtrees and jacarandas, palm extractions, and stump grinding across properties where access is genuinely difficult. Cleanup is a recurring point of pride — several customers mention the yard was left in better condition than before, and in at least one case the crew voluntarily removed trimmings from trees that weren't part of the original scope. At around 26 years in operation and GST-registered as a company, this is an established trade business rather than a sole trader, which matters if you need thorough documentation for council or insurance purposes. Pricing sits at the mid-to-upper end of the market — reviewers flag it isn't the cheapest option, but consistently link the cost to results rather than markup. They're best matched to homeowners with significant canopy work, multiple trees, or trees in tight spaces where guesswork at quoting time carries real risk.
Best for: large-scale residential tree removals involving multiple trees or tight access, homeowners who want free pre-job arborist advice before committing to work, and properties with significant canopy requiring both removal and careful trimming.
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Claim This Profile — Free →Common questions about Trees Need Tree Surgeons
Does Trees Need Tree Surgeons provide quotes before starting work?+
Based on customer reviews, Richard personally visits the property to conduct site inspections at no charge before scheduling any work. This appears to apply to larger or more complex jobs where on-site assessment is needed to scope the work accurately. Customers note that jobs are also documented thoroughly before commencement. It's worth confirming whether an inspection visit is included for your specific job type when you make contact.
What types of trees does this business handle?+
Reviews reference work on jacarandas, large gumtrees, palms, and a range of other residential trees. The team has taken on multi-tree jobs involving five or more trees in a single visit, as well as removals in tight spaces where access is a challenge. There's no mention of commercial or council-scale projects in the sample reviews, so their focus appears to be residential properties. If you have a particularly unusual species or a heritage-listed tree, confirm their experience with that specific type directly.
What do customers say about pricing?+
Pricing comes up in multiple reviews and is consistently described as mid-to-upper range — one customer explicitly noted they're not the cheapest but felt the outcome justified the cost. Another reviewer described the pricing as very reasonable for the scope of work completed. The range of job sizes reviewed varies significantly, so a direct quote is the only reliable way to gauge cost for your specific job. Asking for an itemised quote that specifies waste removal inclusions is worth doing given how this has caused confusion for at least one customer.
Does the crew clean up after the job?+
Cleanup and site tidiness are mentioned positively in several of the reviews we reviewed — customers describe debris being carted away, yards left in better shape than before, and in one case the team removed trimmings from trees outside the original job scope without being asked. That said, one review raised a dispute about whether stump grinding waste (wood chips) was included in their removal quote. To avoid any ambiguity, ask specifically whether stump grinding byproducts are covered under waste removal before signing off on the quote.
Who are the key people at Trees Need Tree Surgeons?+
Richard and Gary are both named in customer reviews. Richard is specifically mentioned as the person who conducts pre-job site inspections and handles scheduling and documentation. Gary is praised for advising on how to approach trimming a large gumtree while preserving its shape and health. The broader team is described positively across multiple reviews, with one customer noting the diversity of the crew and another commenting on their care with surroundings during the job.