Appliance Professionals, Fisher & Paykel Specialist
Matt coordinates the whole job — including a kitchen tradie when an oven swap needed a custom panel cut.
The standout detail for homeowners deciding between this business and a general appliance repairer is the Fisher & Paykel specialist credential: if you own those appliances, this is one of the few operators with a brand-specific qualification rather than a generalist background. The sample is small enough that you should treat individual review claims with some caution, but with a stable rating across nearly nine years of reviews and no negative patterns emerging, it's a reasonable call for oven, fridge, washer, and dishwasher work in the Sutherland Shire — ask about their service area and lead times when you ring, since Kurnell's location at the tip of the peninsula can affect availability.
Their work
What it's like working with them
Based on a sample of Google reviews (17 total)
“friendly and fairly priced professionals who you can most certainly trust”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Appliance Professionals, Fisher & Paykel Specialist
Matt is the technician you'll speak to and the one who shows up — reviews name him directly across fridge, oven, washer, and dishwasher jobs, which means no relay through a call centre and no mystery subcontractor on the day. The business holds a Fisher & Paykel specialist designation, making it a natural first call for owners of those appliances who've struggled to find anyone with genuine brand knowledge. What stands out in the reviews isn't just technical competence — it's that Matt treats the visit as a consultation: he answered questions about a range hood while he was there for an oven, and he's been candid with customers about whether a repair is worth doing at all. When an oven replacement required a custom cabinetry cut, he coordinated a kitchen tradesperson rather than leaving that to the homeowner, which hints at a broader approach to getting the job actually finished. His wife handles the front-end communication, and multiple reviewers specifically called out that first phone call as the moment they felt they were dealing with professionals. Based in Kurnell, the business operates across the Sutherland Shire and surrounding areas, and with roughly 26 years of trading, it's unlikely to be your first choice for a quick same-day emergency — but it appears well-suited to homeowners who want the right diagnosis rather than just a fast one.
Best for: Fisher & Paykel appliance repairs requiring brand-specific knowledge, homeowners who want honest advice on whether a repair is worth the cost, and oven or fridge faults in the Sutherland Shire where a punctual owner-operator matters more than a large service fleet.
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Claim This Profile — Free →Common questions about Appliance Professionals, Fisher & Paykel Specialist
What appliance brands does Appliance Professionals specialise in?+
The business holds a Fisher & Paykel specialist designation, which sets it apart from general appliance repairers who may have limited brand-specific training. Reviews also mention oven, fridge, washing machine, and dishwasher work without specifying other brands, so it's reasonable to assume a broader appliance capability beyond Fisher & Paykel alone. If you have a specific brand or model, it's worth mentioning it when you call so Matt can confirm whether he carries parts or has prior experience with that unit.
What do customers say about Matt's pricing?+
Three reviewers in the sample explicitly described pricing as fair or reasonable, and none of the 13 reviews we analysed raised a concern about cost. One customer noted 'fair price' alongside punctuality and professionalism as the reasons for a strong recommendation. That said, 17 total reviews is a small pool, so it's worth asking for a callout fee and estimated repair cost upfront before booking.
Does Matt handle the whole job himself, or does he subcontract?+
Reviews consistently name Matt as the person who both answers the phone and does the work, which suggests a hands-on owner-operator model rather than a dispatch service. His wife handles booking and communication according to one reviewer, so you're dealing with a small family-run operation. When a job required a custom cabinetry cut during an oven replacement, Matt coordinated a kitchen tradesperson himself rather than leaving that to the homeowner — so he's willing to manage related tradespeople when needed.
What areas does Appliance Professionals service?+
The business is based in Kurnell, at the southern tip of the Sutherland Shire peninsula. Reviews don't specify exact service boundaries, and the peninsula location means travel to some suburbs may take longer than it would from a more central base. It's worth confirming your suburb when you call, particularly if you're north of the Shire or in the eastern suburbs.
Is this business suitable for a one-off repair or do they prefer ongoing maintenance clients?+
Reviews include both one-off repair jobs and repeat customers — at least one reviewer mentioned it was Matt's second visit to their apartment, suggesting he's comfortable with both arrangements. Several reviewers described straightforward single-visit repairs to fridges, ovens, and washing machines, so there's no indication the business steers customers toward ongoing contracts. If you have a specific fault, calling to describe the appliance and symptom should give you a quick sense of whether it's a job they can turn around in a single visit.