Bunneys Appliance Spare Parts
Technicians Santos, Arpan, and Santosh regularly fix washing machines and dishwashers in a single visit using parts carried on the van.
The pattern of technicians pre-loading their vans with common parts for specific makes and models is mentioned more than once and is probably the most practical differentiator for anyone who wants the problem solved today, not in a week. A handful of reviewers across the sample note the $198 call-out fee feels high when the job takes under 15 minutes, so it's worth asking upfront what the flat fee covers and whether it rolls into labour if the job is straightforward. The sample rating skews slightly higher than the lifetime average, and recent reviews show more variation than earlier ones — a few 1–2 star experiences in the same window as glowing ones — so while the majority experience looks strong, confirming technician availability and expected total cost before booking is sensible.
Their work
What it's like working with them
Based on a sample of Google reviews (248 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Bunneys Appliance Spare Parts
Bunneys operates as both a walk-in spare parts store and a mobile repair service, making them unusual in the appliance repair space — you can either bring a part in yourself or book a technician to come out. The tech team includes several named regulars: Santos is repeatedly praised for fast diagnosis on washing machines and dishwashers, often fixing problems within 10–15 minutes of arriving; Arpan draws consistent mentions for punctuality, clear explanations, and leaving the work area tidy; Santosh is called out for being thorough and friendly, particularly on washing machine jobs; and Luan earns specific praise for guiding customers through repair-versus-replace decisions honestly. The business is clearly oriented toward residential appliance repair — dishwashers, front and top loader washing machines, gas cooktops, ovens, and dryers — with technicians who routinely carry common spare parts on the van, meaning many jobs are completed in a single visit rather than requiring a return trip. One review specifically notes a technician arrived pre-loaded with spares for the three most common faults on a particular make and model, which points to a systematic approach to first-visit resolution. They are authorised through at least one major brand channel — a Bosch customer was directly referred to Bunneys by Bosch — which suggests some manufacturer-level recognition. The Kirrawee shopfront also functions as a drop-off and assessment point, though at least one review flags the in-store experience as inconsistent with the quality of the field technicians.
Best for: same-day washing machine and dishwasher repairs where you want a straight answer on whether the fix is worth it, sourcing spare parts for a DIY repair, and Bosch appliance faults requiring an authorised assessment.
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Claim This Profile — Free →Common questions about Bunneys Appliance Spare Parts
How quickly can Bunneys Appliance Spare Parts attend a callout?+
Multiple reviews describe same-day service, with one customer calling in the morning and having the technician arrive by 10am. Next-day appointments are also mentioned as available. Technicians typically send an SMS before arriving, so you're not waiting around with no notice. For urgent faults like a washing machine that won't drain or a dishwasher mid-cycle, same-day availability appears to be a genuine option rather than a marketing claim.
What appliances does Bunneys repair?+
Based on the reviews, their technicians regularly handle front and top loader washing machines, dishwashers, gas cooktops, ovens, and dryers. They appear to stock common spare parts for popular brands on their vans, and at least one customer was referred directly by Bosch, suggesting some manufacturer-authorised capability. The Kirrawee store also carries spare parts for customers who prefer to do their own repairs. Reviews don't mention air conditioning or refrigeration, so confirm with them if that's your need.
What do customers say about Bunneys' pricing?+
The call-out fee is approximately $198, which multiple reviewers confirm includes up to 30 minutes of labour. A few customers noted this felt steep when the job only took 10–15 minutes, though others described the overall cost as fair given the speed and first-visit resolution. One review cited a total quote of over $600 for a Bosch dishwasher motherboard, at which point the technician recommended replacement instead — which reviewers praised as honest advice. It's worth asking upfront what the call-out fee covers and whether parts are quoted separately.
Which technicians are likely to attend and what are they known for?+
Santos is the most frequently named technician across reviews and is consistently praised for fast diagnosis, clear explanations, and finishing jobs in well under 30 minutes on washing machines and dishwashers. Arpan draws mentions for punctuality, tidy work, and straightforward communication. Santosh is noted for thoroughness and being easy to deal with. Luan is specifically praised for guiding customers through repair-versus-replace decisions. You can't request a specific technician through the reviews, but the booking team appears responsive to questions.
Does Bunneys carry spare parts on the van or will I need a second visit?+
Several reviewers specifically mention that the technician arrived with the right part already on the van and fixed the fault in a single visit — one noted the tech carried spares for the three most common faults for their specific make and model. This appears to be a deliberate approach rather than coincidence, and it means many standard repairs don't require a return trip. For less common faults or older machines, a part may need to be ordered — one review mentions a 3–5 day wait for a specific component — so it's reasonable to ask when booking whether your fault is likely a same-day fix.