Cronulla Garage Door Repairs
Troy turned around mid-job to fix a customer's door stuck shut — then charged less than expected.
The father-and-son dynamic means you'll typically get Troy for the consult and quote, and either Troy or Jack for the install or repair; both are mentioned by name throughout the review sample with no discernible quality gap between them. If you're facing an urgent situation — car stuck in a garage, door won't lock — the sample shows repeated examples of same-day or next-morning attendance, including out-of-hours callbacks.
Their work
What it's like working with them
Based on a sample of Google reviews (257 total)
“honoured the quote, although the job went well over the expected estimate”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Cronulla Garage Door Repairs
Troy Manson leads this family-run operation, with his son Jack regularly working alongside him — Troy handles consultations, quoting, and complex diagnostics while Jack is praised specifically for punctual, efficient installs and motor work. What sets them apart is their willingness to repair rather than replace: multiple customers report being told by other companies they needed full door replacements, only for Troy to fix the existing door on the same visit. They work across the full spectrum of residential garage door needs — B&D roller doors, panel lifts, tilt-a-doors, automated motors, spring replacements, cable retracking, and remote consolidation — and regularly service the broader Sutherland Shire from Cronulla through to Sylvania and Sutherland. Their working style is methodical: they call ahead with an ETA, explain what they're doing and why, and clean up before leaving. At over 26 years in the trade, Troy is particularly strong on difficult or non-standard installations, and reviews note he honours quoted prices even when jobs run longer than expected.
Best for: urgent same-day door failures where you need fast attendance, homeowners who want an honest repair assessment before committing to a full door replacement, and residential motor or opener installations across the Sutherland Shire.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Cronulla Garage Door Repairs
Does Cronulla Garage Door Repairs offer emergency or urgent same-day callouts?+
Yes — this is one of their most consistently praised qualities. Reviewers describe callbacks within 15 minutes of calling at 7am, attendance within an hour for doors that wouldn't close or lock, and Troy returning calls even during Easter and while on vacation. If your car is stuck or your door can't be secured, the review sample suggests this is a strong option for urgent situations.
What areas does Troy service beyond Cronulla?+
Reviews mention jobs completed in Sylvania, Sutherland, and Bankstown, suggesting they travel well beyond Cronulla across the broader Sutherland Shire and surrounding Sydney suburbs. The business is based in Caringbah. For jobs further afield, it's worth calling Troy directly to confirm availability.
What do customers say about pricing at Cronulla Garage Door Repairs?+
Pricing feedback across the review sample is consistently positive — customers describe fees as 'lower than expected,' 'competitively priced,' and 'great value.' Notably, Troy is mentioned multiple times for honouring the original quoted price even when jobs ran over the estimated time, and for recommending repairs rather than replacements when a cheaper fix was genuinely possible.
Who actually turns up to do the work — is it always Troy?+
Most jobs involve either Troy alone, Troy and Jack together, or Jack on his own. Troy typically handles quoting, consultations, and complex repairs, while Jack — Troy's son — is frequently praised for motor installations, opener work, and servicing. Reviewers describe both as punctual, friendly, and thorough, with no quality difference noted depending on who attends.
Can they repair my existing door, or will they push me to replace it?+
Multiple reviewers specifically note that Cronulla Garage Door Repairs repaired doors that other companies had declared beyond saving. Troy is described as giving honest advice and multiple options without pressuring customers toward more expensive solutions. If your door is older or has been written off by another contractor, it's worth getting Troy's assessment before committing to a full replacement.