At Call Locksmiths
Huss talked a customer through a free phone fix on a Sunday — that's the kind of team this is.
Named technicians — Shane, Huss, Nick, and Terry — recur throughout reviews paired with specific praise, which suggests low staff turnover and a consistent experience rather than a revolving roster. Recent reviews in the sample average noticeably higher than earlier ones, which is a useful signal if you're weighing recency. The one practical thing worth confirming before you book is your suburb: one reviewer notes that St George was declined as outside the service area despite the website listing the Sydney metropolitan area, so if you're on the fringe of their coverage, call ahead to confirm they can reach you.
Their work
What it's like working with them
Based on a sample of Google reviews (197 total)
“booked me in for the next day for a rekeying job”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About At Call Locksmiths
At Call Locksmiths fields a named team of technicians, each with a distinct specialty that shows up across dozens of reviews: Shane is the go-to for smart lock installations and lock-out rescues, often praised for explaining how the hardware works while he's on the job; Huss handles urgent callouts and complex rekeying, and once talked a customer through a fix over the phone on a Sunday rather than charge a call-out fee; Nick is the quick-response residential lockout specialist; Terry runs the shopfront and has a rare manual key-cutting skill — reviewers note he's cut keys by impression from a completely blank slate when the original was destroyed. Beyond emergency lockouts, the business handles rekeying, cylinder replacements, smart lock conversions, security screen door locks, window locks, gate hardware, automotive keys, and commercial locks — a broader service range than most suburban locksmiths. They cover both residential and commercial properties, with same-day or next-day bookings being the norm even during public holiday periods. Technicians consistently remove shoes, wipe down after themselves, and stay on the job until the customer understands how the new hardware operates — small habits that show up in enough reviews to count as house style, not individual initiative.
Best for: urgent residential lockouts requiring a fast response, complex or hard-to-copy key cutting jobs, rekeying and smart lock upgrades booked for next-day service, and small commercial lock repairs in the Sutherland Shire.
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Claim This Profile — Free →Common questions about At Call Locksmiths
How quickly does At Call Locksmiths typically respond to an emergency lockout?+
Multiple reviewers report a technician arriving within 20 to 30 minutes of calling, including late at night and on weekends. Huss, Shane, and Nick are the names that come up most often for emergency callouts. The office also picks up calls that other locksmiths with '24-hour' listings don't answer. Response times will depend on your location and current demand, so it's worth calling directly to get an estimated arrival time.
What areas does At Call Locksmiths cover?+
The business is based in Sutherland and reviews mention jobs across the Sutherland Shire as well as Marrickville. The website refers to the Sydney metropolitan area, but at least one reviewer was told that the St George suburb was outside their service area. If you're not in the immediate Sutherland or inner-south area, call ahead to confirm they can reach you before assuming availability.
Can At Call Locksmiths handle unusual or hard-to-copy keys?+
Terry, who works from the shopfront, has been reviewed for cutting keys manually by impression — a technique used when the original key is too damaged to copy. Reviewers also mention him successfully keying very old and unique lock cylinders on commercial tool-box shutters that other locksmiths had declined. If you have an obscure automotive key or a lock that other providers have said can't be done, this team appears to be worth a call.
Does At Call Locksmiths handle commercial properties as well as homes?+
Yes — reviewers mention rekeying and emergency access jobs at commercial premises in the Sutherland area, and one reviewer had old truck toolbox locks rekeyed at the shopfront in a single day. The scope of commercial work covered in reviews includes cylinder replacements and key cutting for complex or aged hardware. For larger commercial fitouts or multi-tenancy rekeying, it's worth discussing the scope directly when you call for a quote.
What do customers say about pricing?+
Most reviewers describe pricing as fair or reasonable for the work done, and several specifically mention no hidden fees and quotes being honoured on arrival. One reviewer paid $180 for a late-night lockout and noted it felt expensive but accepted it as standard market rate. For non-emergency work like rekeying or lock replacement, reviews suggest next-day appointments with pricing confirmed upfront — it's worth asking for a quote over the phone before booking.