Andrew's Mobile Windscreens
Rejected two substandard BMW screens before fitting the third — that's the quality standard customers describe.
The team handles an unusually wide range of vehicles, including European marques like BMW and Audi, and there's a documented case where they held out for a proper OEM screen rather than fitting a damaged one — a detail worth noting if you're precious about your car. Two reviews in the sample raise serious quality and conduct concerns, including allegations of poor installation and unprofessional behaviour; these are outliers against the broader pattern of satisfied customers but worth asking about directly, especially if you're being directed here through an insurer. When booking, it's worth confirming that all trim pieces will be accounted for before and after the job.
Their work
What it's like working with them
Based on a sample of Google reviews (84 total)
“200-300 bucks cheaper than anywhere else”
What they help with
Based on what their customers hired them for
How they stack up
Context from 300 glass & glaziers in Townsville
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Andrew's Mobile Windscreens
Running for close to a decade in Townsville, this mobile windscreen operation covers far more than chips and cracks — customers have brought in everything from side mirrors and rear windows to Audi windscreen seals, BMW OEM screens with pre-installed noise-reduction pads, and even a boat window resealing job. The BMW job is telling: the team rejected two substandard screens from BMW Spare Parts before accepting a third, which speaks to a quality bar that goes beyond 'get the job done.' Cody and Adam are called out by name in reviews — Cody for chip repairs done in under 30 minutes, Adam for being personable and straightforward on the day. Same-day and next-day turnarounds come up repeatedly, with one customer booked Tuesday, done Wednesday, and another going from morning call to completed replacement within three hours. Pricing sits noticeably below competitor quotes across multiple reviews — one customer saved $200–$300 compared to other shops, and a Land Cruiser owner described the price as much cheaper than expected. Small extras, like free battery charging while a car is in the shop and saver stickers for future chip repairs, suggest a service-oriented approach rather than a straight transaction.
Best for: urgent same-day or next-day windscreen replacements, specialty and European vehicle glazing work, and price-conscious Townsville drivers comparing multiple quotes.
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Claim This Profile — Free →Common questions about Andrew's Mobile Windscreens
How quickly can Andrews Mobile Windscreens fit me in?+
Same-day and next-day bookings come up repeatedly across reviews — one customer called Tuesday and was done Wednesday, another called in the morning and had a replacement completed within three hours. The team also accommodates late-week slots, with at least one customer squeezed in on a Friday afternoon to avoid taking a day off work. For urgent jobs like broken rear windows, customers report the team being 'incredibly accommodating' even outside standard scheduling. Calling early in the day gives you the best shot at same-day service.
Does Andrews handle specialty or European vehicles?+
Yes — reviews specifically mention completed work on BMW, Audi, and Toyota Land Cruiser (both 80 and 100 series) vehicles. The BMW job is particularly notable: the team rejected two poorly conditioned OEM screens from the parts supplier before accepting a third that met their standard, and the customer described the fit and finish as immaculate. Audi windscreen seal replacement is also mentioned. If you have a European or older 4WD, it's worth calling to confirm parts availability upfront.
How does their pricing compare to other windscreen repairers in Townsville?+
Multiple reviewers independently note that Andrews came in $200–$300 cheaper than competitor quotes for windscreen replacement. A Land Cruiser owner described the price as 'much cheaper than I expected,' and another customer flagged savings of $200–$300 versus other shops without any prompting. One reviewer did note a job was 'a bit pricey,' so pricing may vary by vehicle type or screen specification — getting a quote upfront is straightforward given how quickly they respond to calls.
Are there any concerns I should know about before booking?+
Two reviews in the broader pool raise issues with windscreen trim not being reinstated correctly after replacement, and one customer reported missing rubber trim pieces after collection. These are outliers against an otherwise strong pattern of satisfied customers, but they're worth addressing before drop-off — specifically, ask the team to document the condition of existing trim and confirm all pieces will be reattached. If you're being referred through an insurer and have any hesitation, it's reasonable to ask questions upfront about their installation process.
Do they offer mobile service or is it drop-off only?+
The business name references mobile service and the Google listing confirms this capability, so on-site repair is part of the offering — reviews mention a technician 'coming out' to complete jobs at the customer's location. That said, many reviews also describe customers dropping cars off at a workshop and collecting them later, so both models appear to be available. Confirming which option suits your situation when you call is worth doing, as mobile availability may depend on job type and location within Townsville.