Service 8 Auto Glass
Gary arrives within hours of your call — often at your workplace — and chip repairs are done before you've finished your coffee.
Gary is the named technician in virtually every review, so what you read is what you get: this is a one-person operation, not a franchised crew where quality varies by who shows up. Pricing is a recurring point of difference — multiple reviewers mention calling around first and finding Gary's quote the cheapest by a clear margin, which is worth confirming when you call since glass pricing shifts with vehicle make and model.
Their work
What it's like working with them
Based on a sample of Google reviews (410 total)
“came to my house to replace the windscreen and was done in about 20 minutes”
“His quote was the best by far”
“can hardly see the repair”
What they help with
Based on what their customers hired them for
How they stack up
Context from 300 glass & glaziers in Townsville
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Service 8 Auto Glass
Gary — the sole operator behind Service 8 Auto Glass — runs a fully mobile windscreen and auto glass service out of Townsville, meaning he comes to wherever your car is parked: your home, your workplace, or even a nearby carpark. His bread and butter is chip and crack repairs, but reviews regularly mention full windscreen replacements and side/rear window replacements completed on-site, often in under an hour. What separates Gary from the larger chains is his response time: calling in the morning and having the job done before lunch is a common pattern across dozens of reviews, and he's taken callouts on public holidays and late-notice Sunday requests when others are unavailable. He quotes over the phone without the scripted runaround some competitors use, and customers repeatedly note his pricing undercuts other Townsville providers by a meaningful margin. Beyond the core glass work, at least one customer noted he went further than expected — repairing minor frame damage around the windscreen to improve the cosmetic finish — and another mentioned he helped source a hard-to-find rear window on a tight timeline. Gary is the right call for anyone who needs auto glass sorted quickly without dealing with a franchise booking system.
Best for: urgent same-day windscreen chip or crack repairs, full windscreen replacements needed before travel or a car sale, and Townsville residents who want a mobile tradesperson to come to their home or workplace rather than visiting a shop.
Location
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Claim This Profile — Free →Common questions about Service 8 Auto Glass
Does Service 8 Auto Glass come to your location, or do you need to visit a shop?+
Gary operates entirely mobile — there is no fixed shopfront to visit. Customers across dozens of reviews describe him arriving at their home, workplace, or an agreed nearby carpark to complete the job on-site. This applies to both quick chip repairs and full windscreen or rear window replacements. If you're not sure whether your location works, he's easy to reach by phone and will confirm before booking.
How quickly can Gary typically get the job done after you call?+
Same-day service is common for both repairs and replacements — many reviewers describe calling in the morning and having the job completed by mid-morning or early afternoon. Next-day service for full windscreen replacements is also a frequently mentioned pattern. He has also taken callouts on public holidays and urgent Sunday requests when other providers weren't available, though that's not guaranteed on every occasion.
How does Service 8 Auto Glass pricing compare to other Townsville providers?+
Multiple customers mention calling around for quotes first and finding Gary's price the cheapest by a noticeable margin. One reviewer specifically noted receiving the cheapest quote of all providers called, and another described Gary's price as 'very competitive' compared to franchise alternatives. Pricing varies by vehicle make and model, so it's worth calling for a phone quote — Gary provides these directly without requiring a deposit or an in-person assessment first.
What types of auto glass work does Service 8 handle beyond windscreen chips?+
Reviews mention chip repairs, crack repairs, full windscreen replacements, rear window replacements, and side and passenger window replacements across a range of vehicle types. At least one customer noted Gary also carried out minor cosmetic repairs to the windscreen frame during a replacement to improve the overall finish — going beyond the core glass work. He's also sourced hard-to-find windows for specific vehicle models on short timelines.
Is Service 8 Auto Glass run by one person, or is there a larger team?+
Gary is named in almost every single review across the 50 sampled, and one review does briefly mention another friendly technician completing the actual repair on a specific visit — so there may occasionally be a second person involved. For practical purposes, Gary handles all bookings, quotes, and the vast majority of jobs himself. This matters for consistency: the experience customers describe in reviews closely reflects what you should expect when you book.