G & A Glass & Aluminium
Wade and Lolo named by customers for prompt, quality security screen and door installs.
The clearest positives are speed on small jobs, fair pricing, and a handful of named tradespeople — particularly Wade and Lolo — who customers specifically call out for doing good work. That said, two separate reviewers flag the same issue: doors that don't align or run smoothly after installation, pointing to an inconsistency in finishing quality that's worth raising explicitly when you get a quote. If you're using the Security for Seniors programme or a similar government scheme, ask upfront how installation sign-off and follow-up defects are handled — the reviews suggest experience varies depending on who turns up. For straightforward supply or repair jobs, the feedback is mostly positive; for multi-door or security screen installations, it's worth confirming the specific fitter assigned and what the rectification process looks like if something's not right.
Their work
What it's like working with them
Based on a sample of Google reviews (17 total)
“absolutely love our Stainless steel Supascreens”
“The Fitter Lolo was amazing and very prompt”
“had trouble with doors not line up and close”
What they help with
Based on what their customers hired them for
How they stack up
Context from 300 glass & glaziers in Townsville
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About G & A Glass & Aluminium
A partnership trading for roughly 26 years, G & A Glass & Aluminium covers the full spread of residential glazing and aluminium joinery — from emergency window replacements and security screens to sliding doors, wardrobe robes, and stacker doors. Wade is named specifically by one customer for a quality security screen install, while Lolo (a fitter) draws praise for being prompt, polite, and informative on-site. Angela, apparently a front-of-house presence, is remembered warmly for her manner with walk-in customers. The business is an approved supplier under the Security for Seniors government programme, which means they handle funded security door and screen installations for eligible older homeowners — a niche not every glazier takes on. For straightforward repairs and supply jobs, multiple reviewers flag fast turnaround and fair pricing as reasons they'd return. The shop also carries a browse-able range of windows, doors, and screens, so it functions partly as a retail showroom for customers wanting to compare products before committing.
Best for: emergency window repairs needing a quick turnaround, residential security screen and door installations, and seniors eligible for government-funded home security programmes.
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Claim This Profile — Free →Common questions about G & A Glass & Aluminium
What specific glass and aluminium services does G & A Glass & Aluminium handle?+
Reviews and business data point to a broad residential scope: window repairs and replacements, security screens and doors, sliding and stacker doors, and sliding wardrobe doors. The business also runs a showroom where customers can browse windows and doors before ordering. They're an approved installer under the Security for Seniors government programme, which covers funded security door and screen upgrades for eligible seniors. For anything outside these areas — such as commercial glazing or structural glass — it's worth confirming directly.
How does G & A Glass & Aluminium handle follow-up if something isn't right after installation?+
This is worth asking upfront. Two reviewers in the sample mention doors that didn't align or run smoothly after fitting and required follow-up visits. One reviewer also reported difficulty getting a response from management after raising an installation concern on-site. The business has also received strong positive feedback from other customers, so outcomes appear to vary. Before booking a multi-door or security screen job, ask specifically what their rectification process is and who to contact if you spot an issue after the installer leaves.
Which staff members are mentioned in customer reviews, and what are they known for?+
Three team members come up by name. Wade is praised by one customer for a quality security screen installation completed under the Security for Seniors programme. Lolo, described as a fitter, is called out for being prompt, polite, and informative on-site. Angela appears to be a front-of-house contact who customers remember positively from in-store visits. For larger or more complex jobs, it may be worth asking which fitter will be assigned.
What do customers say about pricing at G & A Glass & Aluminium?+
Pricing feedback in the reviews is broadly positive, with at least two customers specifically mentioning fair or reasonable prices. One reviewer notes 'good prices' on windows and doors, and another calls out 'fast and professional with fair pricing' for a window repair. There's no mention of hidden charges or disputed quotes in the sample. For accurate pricing, the business likely needs to measure on-site before quoting, particularly for custom door or screen work.
How quickly does G & A Glass & Aluminium typically turn around jobs?+
For smaller repairs and supply jobs, multiple reviewers mention fast or short turnaround times as a reason they'd use the business again. One customer notes 'small jobs, super friendly, short turn around time' across multiple visits. Turnaround on larger installations — such as full security door programmes — isn't explicitly covered in the reviews. If timing is critical, it's worth asking for an estimated lead time when you enquire.