NQ Glass & Aluminium Fitouts
Customers repeatedly chose them after other Townsville glaziers quoted weeks longer for the same job.
Andrew is named across reviews as the quoting and measuring contact, and the installers (Robert is named for at least one job) are described as professional and tidy. One review does note a three-month wait for a quote without resolution, so if you're on a tight timeline it's worth confirming current capacity and lead times before committing. Recent reviews have trended higher than earlier ones, though with only 11 total reviews that shift should be taken as an observation rather than a firm conclusion.
Their work
What it's like working with them
Based on a sample of Google reviews (11 total)
“completed before other companies could even give me an appointment”
“Competitive price, good service from the initial phone quote”
What they help with
Based on what their customers hired them for
How they stack up
Context from 300 glass & glaziers in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About NQ Glass & Aluminium Fitouts
Andrew leads the business side — he handles quoting and measurements — while Robert and other team members take care of installation, a division of labour that customers say keeps projects moving without handoff delays. The work spans shower screens, sliding glass door repairs and replacements, security screens (including SecureView and diamond grille variants), and aluminium fitouts, so they cover both the functional and finishing-detail end of glass work rather than just one niche. What separates them from other local glaziers, according to multiple reviewers, is turnaround: customers who were quoted three-to-five week waits elsewhere had their shower screens fabricated and installed within ten days, and at least one property owner had a security screen job quoted and completed before competing companies could even schedule a site visit. They also handle disposal of old fly-screens and custom fabrication to fit existing window frames, which matters for older homes or investment properties where off-the-shelf sizing doesn't work. Based on the review patterns, they're well suited to landlords and out-of-town investors who need reliable communication and fast execution — several reviews specifically mention being updated without having to chase anyone. They're GST-registered and have been operating in the Townsville region for around 12 years, which means they have supplier relationships and capacity that newer operators in the area typically don't.
Best for: landlords needing fast shower screen or security screen installs before a tenant moves in, out-of-town investors who need reliable communication without chasing, and homeowners who've been quoted long waits by other Townsville glaziers.
Location
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Claim This Profile — Free →Common questions about NQ Glass & Aluminium Fitouts
How quickly can NQ Glass & Aluminium Fitouts complete a job?+
Turnaround speed is one of the most frequently mentioned points in their reviews. Multiple customers report having shower screens and security screens fabricated and installed within one to two weeks of first contact — at a time when competing Townsville businesses quoted three-to-five week lead times. One landlord had two shower screens made and installed in ten days to meet a rental deadline. That said, one reviewer did report a three-month wait for a quote, so it's worth calling ahead to check current capacity.
What types of glass and security screen work do they handle?+
Reviews mention shower screen installation, sliding glass door glass supply and repair, and a range of security screens including SecureView (comparable to Crimsafe) and standard diamond grille options. They also handle security door re-screening and fly-screen removal and disposal. Screens are fabricated to suit existing window frames, which matters for properties where standard sizing doesn't fit. Their business name references aluminium fitouts, so it's worth asking whether they cover broader aluminium joinery if that's relevant to your job.
Who will I deal with at NQ Glass & Aluminium Fitouts?+
Andrew is named across multiple reviews as the person who handles site measurements and quotes. Robert is specifically mentioned by one customer as the installer on a shower screen job. Reviewers generally describe the team as professional and easy to communicate with, and several out-of-town property owners highlight that they didn't need to chase anyone for updates — which suggests reasonable communication practices for remote clients.
How does their pricing compare to other glaziers in Townsville?+
Several reviews describe their quotes as competitive or better than expected. One customer received cheaper quotes elsewhere but chose NQ Glass because those competitors had much longer lead times — and found the price difference wasn't worth the wait. Another customer found the quotes low enough to proceed with two separate scopes of work at the same time rather than staging them. Reviews don't provide specific dollar figures, so it's worth getting a quote to compare directly.
Are they suitable for investment property owners or landlords?+
Based on the reviews, yes — a noticeable share of their customers are landlords or out-of-town investors. Reviewers in that situation specifically praise the fast turnaround (useful when a property needs to be tenanted quickly) and the communication style (updates without having to chase). They're GST-registered, which means they can issue proper tax invoices for property expense claims. If you're managing a property remotely, it's worth confirming their current lead time when you first make contact.