A&R Removals Townsville
The crew that changed a customer's tyre mid-monsoon and kept moving furniture — without being asked.
Reviewers describe the team stepping in to change a flat tyre mid-monsoon, completing a piano move another removalist abandoned, and rescuing a customer stood up by a different company at short notice. Ray handles the quoting and coordination side and is specifically credited for clear scoping, following through on promises, and being easy to reach — which matters on a job where timing determines whether settlement goes smoothly. Pricing drew one complaint in the sample as being higher than a competitor for a short local job, so if budget is the primary driver on a small or simple move it's worth getting a written quote to compare — but for complex, time-sensitive, or high-stakes moves the reviews consistently show they deliver what they promise.
Their work
What it's like working with them
Based on a sample of Google reviews (135 total)
“my Grandmothers 125 year old display cabinet arrived in excellent condition”
“the only removal company that got back to me after rest didn't”
“Truck arrived on time. The driver asked exactly what I wanted and did it”
What they help with
Based on what their customers hired them for
How they stack up
Context from 330 removalists in Townsville
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About A&R Removals Townsville
Running for roughly 26 years out of Bohle, A&R Removals handles the full spectrum of moving work — pre-packing, uplift, delivery, storage, interstate relocations, overseas shipment deliveries, office relocations, and even single heavy-item moves like pianos and marble tables that other removalists decline or fail to complete. Ray is the key contact on the phone and quote side, consistently praised for clear communication and for actually following up when other companies don't — multiple reviewers note A&R was the only business to call them back. On the floor, crew members Matty, Chandler, James, Scott, and Paul are named repeatedly across reviews spanning several years, which points to a stable team rather than high turnover — the kind of consistency that matters when strangers are handling a 125-year-old display cabinet or organs from a church. The crew's approach stands out for genuine problem-solving under pressure: one team changed a customer's flat tyre in a Townsville monsoon mid-move and kept working, while another finished a piano move a different removalist had abandoned. They're equally comfortable with residential household moves, office relocations, and container deliveries from overseas shipments, and several customers are repeat users — some across multiple moves within six months.
Best for: interstate and multi-leg household relocations, moves involving pianos or high-value fragile furniture, full-service pre-pack and uplift jobs, and customers who need a reliable replacement when another removalist has let them down at short notice.
Location
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Claim This Profile — Free →Common questions about A&R Removals Townsville
Does A&R Removals cover moves outside Townsville?+
Yes — reviews mention interstate moves from Townsville to Ipswich, a move from Cairns to Magnetic Island coordinated within a week, and delivery of overseas shipments. Ray in the office coordinates the logistics across multiple legs, and the crew at each end of the move is covered by the same booking. If your move involves multiple locations or a long-haul component, it's worth asking for a detailed scope so all handover points are accounted for in the quote.
Can A&R Removals handle specialty items like pianos or antique furniture?+
Reviews specifically mention the team moving a piano that another removalist had started but couldn't complete, two heavy marble tables moved without a mark, organs moved for a church, and a 125-year-old display cabinet that arrived in perfect condition. The crew uses protective wrapping and takes extra time on fragile or oversized items rather than rushing. If you have something particularly valuable or awkward, mention it when you request the quote so they can bring the right equipment and team size.
What do customers say about A&R Removals' pricing?+
The large majority of reviewers describe pricing as competitive or reasonable for the scope of work, and several say they found the quote fair compared to what the job involved. One reviewer noted A&R's quote for a short local storage-to-garage move was higher than the company they ultimately chose, so for very small or simple jobs it's worth comparing quotes. For full household moves, pre-packs, and interstate relocations, pricing feedback in the reviews is consistently positive.
How does A&R Removals handle communication and booking?+
Ray is the main point of contact and is mentioned by name across multiple reviews for being responsive, easy to deal with, and for following up — several customers specifically note A&R called them back when other companies didn't. The booking process involves reviewing details from your online inquiry to clarify scope before the move day. Customers also report being kept informed of arrival times and progress, which reviewers flag as notably better than experiences with other removalists.
Does A&R Removals do office relocations?+
Yes — at least two reviews describe office moves, including one from Tardiss Support Services who noted the team was friendly, efficient, accurate, and respectful. The crew arrived on time, completed the move without damage to equipment, and worked quickly enough that the reviewer said they'd use them again for future office moves. If you're relocating a business, confirm the team size needed based on the volume of equipment and whether after-hours access is required.