Kent Removals & Storage - Townsville
Named crews show up across dozens of independent reviews — Chad, Daniel, Harley, Josh each praised for distinct strengths.
Daniel, Chad, Harley, Josh, and their regular partners appear across multiple independent reviews spanning different job types, which is a meaningful reliability signal in a category where crew quality is the biggest variable. The 50-review sample we worked from averaged 4.7★ and the trend is stable, with the most recent reviews marginally stronger than earlier ones. It's worth noting that a small number of reviews flag concerns around interstate logistics — delayed delivery windows with shifting dates, and items damaged in transit — so if your move involves long-haul freight on a fixed timeline, it's worth asking Kent directly how delivery windows are confirmed and what their process is if dates shift.
Their work
What it's like working with them
Based on a sample of Google reviews (294 total)
“Chad was the Tetris master while Jacob and Deshaane were like amazing worker bees”
“guided me through my fear of transiting and the whole process from start to finish with kindness”
“took apart and reassembled our three beds, navigated a steep incline”
What they help with
Based on what their customers hired them for
How they stack up
Context from 330 removalists in Townsville
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Kent Removals & Storage - Townsville
Kent Removals & Storage Townsville is a long-haul and local removal specialist with around 26 years in the industry, operating as a trust entity out of Stuart and covering interstate routes as well as regional Queensland moves — including tricky deliveries to places like Magnetic Island and Mission Beach. Named crews appear repeatedly across reviews, and each tends to draw specific praise: Chad, Jacob, and Deshaane form the most frequently mentioned packing team, with Chad singled out for loading precision (one reviewer dubbed him 'the Tetris master'), while Daniel and Jacee draw consistent calls for careful handling on deliveries into awkward sites. Harley, Geoffrey, Shannon, and Brayden get named together on larger, more complex uplifts — including moves with newborns, dogs, and renovation staging — where pace and communication under pressure matter most. Josh and Dan are the team most cited for interstate unloads, praised specifically for attitude on steep driveways and in bad weather. Beyond furniture transport, Kent offers storage solutions and can coordinate car transport on interstate moves, with at least one reviewer noting that when a third-party carrier failed to show, the Kent support team stepped in to chase it down. The office team — Leah, Geoffrey, and Kathryn are all mentioned by name — gets credit for guiding anxious customers through the planning process, which makes Kent a reasonable fit for people moving interstate for the first time or those dealing with high-value or sentimental collections.
Best for: interstate moves requiring careful handling of furniture and valuables, local Townsville removals with tricky access or remote delivery points, and households needing temporary storage during renovations.
Location
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Claim This Profile — Free →Common questions about Kent Removals & Storage - Townsville
What areas does Kent Removals Townsville cover?+
The Townsville branch handles local moves within the city as well as deliveries to regional and remote destinations — reviewers mention moves to Magnetic Island, Mission Beach, Ravenshoe, and Port Douglas. Interstate routes are also covered, with jobs referenced between Brisbane, Cairns, and Townsville. For very remote or unusual destinations, it's worth confirming serviceability when you get your quote.
Does Kent Townsville offer storage alongside removals?+
Yes — storage is listed as part of their service offering and is reflected in their Google business categories. At least one reviewer specifically used them to move an entire household into storage during renovations, with the team Harley, Geoffrey, Shannon, and Brayden praised for handling that transition efficiently. If you need short or long-term storage as part of an interstate or local move, it's worth asking about availability and pricing when booking.
Which crew members do customers mention most often?+
Chad, Jacob, and Deshaane are the most frequently named packing team across the reviews we analysed, praised specifically for fast, well-organised loading. Daniel and Jacee are often cited on deliveries, especially into tight or awkward locations. Harley, Geoffrey, Shannon, and Brayden come up as a unit on larger, more complex uplifts. Josh and Dan are frequently mentioned for interstate unloads. The office team — including Leah, Kathryn, and Geoffrey — also get named for helping customers navigate the planning process.
How reliable are interstate moves with Kent Townsville in terms of delivery timing?+
Most reviewers report smooth interstate experiences, but a small number of reviews flag delivery delays and shifting estimated arrival dates on long-haul moves. If your interstate move has a fixed start date for work or other commitments, it's worth asking Kent directly how they communicate delivery windows and what happens if rail or logistics delays push things out. Getting any timeline commitments in writing before you confirm would be a sensible precaution.
Does Kent Townsville handle furniture assembly and disassembly?+
Yes — multiple reviewers mention crews disassembling and reassembling furniture as part of the move, including bed frames, without it being an extra request. One reviewer noted the team reassembled three beds and navigated a steep access point without complaint. It's always worth confirming what's included in your specific quote, but assembly assistance appears to be a standard part of how the crews operate.