Beaumont Tiles Townsville
Staff like Maddy and Megan are cited by name for turning tricky renovation decisions into straightforward ones.
The store is genuinely useful for renovation planning, especially if you want guided advice rather than a self-serve experience. Two reviewers flagged order fulfilment problems where tiles arrived late or incomplete, causing builder delays; both were separate incidents, so it's worth confirming stock availability and delivery timelines in writing before locking in a trades start date. For most residential renovations, browsing in-store and leaning on the team's selection advice appears to be where this business delivers most reliably.
Their work
What it's like working with them
Based on a sample of Google reviews (54 total)
“a little higher than other tile shops in Townsville”
What they help with
Based on what their customers hired them for
How they stack up
Context from 294 tilings in Townsville
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Beaumont Tiles Townsville
Part of the national Beaumont Tiles network but locally operated out of Garbutt, this store functions as both a tile showroom and a full advisory service — staff like Maddy, Megan, and Zack are repeatedly named for walking customers through decisions rather than just pointing them toward a shelf. Maddy (also referenced as Maddison) earns particular praise for helping customers navigate bathroom renovations from scratch, while Megan is called out specifically for resolving supply complications mid-job, getting extra boxes sorted quickly when tilers needed them. Zack draws compliments for technical product knowledge, making him a useful contact for tradespeople or detail-oriented DIYers who want to understand what they're buying. The store leans toward the higher end of the local tile market — multiple reviewers flag pricing above competitors — but several of those same customers note the quality difference is noticeable, with one tiler pointing out cheaper alternatives were bowed compared to Beaumont product. The online tile visualiser, which lets you photograph your own walls and trial tiles digitally, is flagged as a standout tool for renovation planning that sets this store apart from typical local tile retailers. Homeowners doing bathroom or patio renovations who want guided selection support will get more from a visit here than someone hunting for budget stock.
Best for: guided bathroom renovation tile selection, patio and outdoor tiling projects, and homeowners who want in-person advice rather than a self-serve tile warehouse experience.
Location
Often needed together
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Claim This Profile — Free →Common questions about Beaumont Tiles Townsville
What is Beaumont Tiles Townsville best known for among customers?+
Reviews consistently highlight the in-store advisory experience, with staff like Maddy and Megan praised for helping customers make confident decisions on bathroom and kitchen renovations. Zack is specifically called out for strong technical product knowledge, which is useful for DIYers or tradespeople wanting detailed specs. The store also offers an online tile visualiser that lets you photograph your own walls and preview tiles digitally — a feature that several customers found genuinely useful for planning. Most reviewers describe it as a guided shopping experience rather than a browse-and-buy store.
How does Beaumont Tiles Townsville's pricing compare to other local tile shops?+
Multiple reviewers note that prices sit above other Townsville tile retailers, and one customer described it as outside their budget after browsing. However, several of those same customers also mention the quality is noticeably better — one tiler specifically contrasted Beaumont tiles against cheaper alternatives that arrived bowed. If you're budget-focused, it's worth asking about any current promotions or stock discounts, as at least one reviewer mentioned staff being willing to negotiate on in-store stock items like mirrors.
Does Beaumont Tiles Townsville carry stock in-store or is everything ordered in?+
The store carries a range in-store, but at least one reviewer notes that many products need to be ordered and can take two weeks or more to arrive in Townsville. Two separate customers also reported incomplete or late deliveries that set back their builds. If you're working to a tight construction schedule, it's strongly worth confirming stock levels and getting a firm delivery commitment in writing before booking your tiler.
What types of renovation projects does this store cater to?+
Reviews mention bathroom renovations most frequently, followed by kitchens and outdoor patio tiling. The store also stocks vanities and sink units, so it can be a one-stop-shop for bathroom fitouts. DIY projects are well-catered for — staff are noted as helpful with smaller personal projects, not just large builder orders. The product range skews toward quality mid-to-premium tiles rather than budget materials.
Is there a tile visualiser tool available through Beaumont Tiles Townsville?+
Yes — one reviewer specifically praised Beaumont's online tile visualiser, describing it as easy to use and highlighting the ability to photograph your own walls and virtually place tiles to see how they'll look before purchasing. This is a national Beaumont Tiles platform tool available through their website, not something exclusive to the Townsville store, but staff in-store can walk you through using it as part of the consultation process.