Big Crack Plumbing
Andrew personally turns up on time, explains the work clearly and often finishes the repair cheaper than expected.
Andrew personally handles the phone, the quoting and the work, and customers mention him by name in most reviews. The pattern is simple: he turns up on time, explains what is wrong and leaves the job clean. Pricing comes up as fair and the repair often ends up cheaper than expected. The one thing to know is that this is a small sample of recent reviews, so treat it as a first look rather than a full track record. If you need a direct, no-fuss plumber for urgent home jobs, Andrew is the one to ask for.
Their work
What it's like working with them
Based on a sample of Google reviews (12 total)
“turned up when he said he would”
“prices are fair”
“used Andrew three times”
What they help with
Based on what their customers hired them for
How they stack up
Context from 528 plumbers in Coffs Harbour
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Big Crack Plumbing
Andrew runs the show at Big Crack Plumbing and reviews keep mentioning him by name. He is the person who answers, arrives, does the work and keeps the price reasonable. The jobs in these reviews are mostly urgent residential plumbing, hot water replacements, leaky pipes and general fixes around the home. One review said he squeezed them in at the end of a long day and carried the spare parts needed to finish the job. Another said he replaced a very leaky hot water heater with fast and friendly service. The tone is consistent: he shows up when he says he will, explains what he is doing, and tidies up after. This looks like a straight-talking local one-man operation rather than a big crew with layers of office staff. If you want a plumber who behaves like a neighbour, the reviews point to Andrew. The sample is small though, so individual experience matters more than the category average.
Best for: urgent hot water and general plumbing fixes where you want one person who turns up, explains the job and keeps pricing fair.
Location
Often needed together
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Claim This Profile — Free →Common questions about Big Crack Plumbing
Does Big Crack Plumbing do hot water system work?+
Yes. One review specifically mentions Andrew replacing a very leaky hot water heater and describes the service as fast, reliable and friendly. Another review mentions a repair ending up cheaper than expected, so the hot water work is part of his core jobs.
What is pricing like with Andrew?+
Multiple reviews say his prices are fair and reasonable, with one stating the repair ended up cheaper than expected. No one in the sample complained about being overcharged for completed work.
Does Big Crack Plumbing handle urgent or after-hours requests?+
One review says Andrew squeezed them in at the end of a long day and carried the spare parts needed to finish the job. Reviews do not confirm formal weekend or after-hours callouts, so ask directly if your job is urgent.
Who does the work at Big Crack Plumbing?+
Andrew is the only name mentioned in the reviews. He answers calls, quotes the job and carries out the work himself in the reviews we read.