Protech 2U
Duane is regularly named for explaining exactly which security gear suits your home — before touching a single cable.
The after-sales commitment is worth noting for homeowners worried about being abandoned post-install: two separate reviewers reference him returning or being responsive after the job was done. Eleven total reviews is a modest base to draw conclusions from, so it's worth asking Duane for references on jobs similar in size to yours — particularly if you're considering a large or complex installation.
Their work
What it's like working with them
Based on a sample of Google reviews (11 total)
“time Duane took to go through the equipment and what best suited our home”
“they were on time and completed all work to a high standard”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Protech 2U
Duane runs this sole-trader security outfit from Coodanup, personally handling home alarm installations, IP CCTV systems, and security cabling — with Bec also involved on larger jobs. What stands out is how Duane approaches the consultation side: multiple customers specifically mention him sitting down to explain which equipment actually suits their home rather than upselling the most expensive option, and IP cameras with full-colour day-and-night capability have come up as a product he fits regularly. After-sales support appears to be a genuine differentiator — one customer noted Duane attended promptly when an SD card failed, suggesting he doesn't disappear once the invoice is paid. On bigger jobs, clients highlight the team's reliability across multiple days, showing progress updates, and cleaning up at the end of each workday. With around seven years operating, this business looks most suited to homeowners wanting a security system walked through properly, not just installed and left.
Best for: homeowners wanting personalised equipment advice before committing to a security system, residential CCTV installations with after-sales support, and multi-day alarm or camera projects where reliability and communication matter.
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Claim This Profile — Free →Common questions about Protech 2U
What types of security systems does Protech 2U install?+
Reviews reference home alarm systems and IP CCTV cameras with full-colour day-and-night capability as core offerings. Duane is specifically mentioned helping customers choose the right equipment for their individual homes rather than applying a one-size approach. Security cabling is also mentioned by a trade contact who uses Protech 2U regularly. If you have a specific system brand or feature in mind, it's worth confirming compatibility directly with Duane.
Does Protech 2U provide support after the installation is complete?+
After-sales support appears to be a genuine part of how this business operates. One customer specifically noted Duane attended promptly when an SD card failed after installation, and another praised the after-sales service by name. That said, this is based on a small sample of reviews, so it's reasonable to ask Duane upfront about his service and warranty process before committing.
What areas does Protech 2U cover?+
The business is based in Coodanup, WA, which sits in the Mandurah region south of Perth. Reviews don't specify service radius, so if you're outside the immediate Mandurah area, check with Duane directly about whether he covers your location and whether travel fees apply.
Will Protech 2U walk me through how to use my new security system?+
Yes — multiple customers specifically highlight this as something Duane does as standard. One review on a larger job described Duane and Bec showing clients how to operate the security system through the apps before leaving. If remote app access is important to you, mention it during your quote so it can be factored into the handover process.
How does Protech 2U handle larger or multi-day security installations?+
One customer reviewed a large job completed by Duane and Bec, highlighting reliability across multiple days, keeping the client informed of progress, and cleaning up after work each day. As a sole-trader operation, team size can vary by job, so if your project is substantial it's worth asking Duane how he resources larger installs to get a realistic timeline.