Platinum Electrical & Automation Pty Ltd
John personally responded to an after-hours fault call and arrived within 10 minutes — confirmed across multiple reviews.
That said, these observations come from only 5 of the 24 Google reviews available, so treat them as directional rather than definitive. What does stand out even in this small sample is range: CCTV fault repairs at commercial venues, months-long hospitality fit-outs, residential electrical faults, and security system installs all appear — which suggests this isn't a single-trade operation. If you're booking for a security or automation job specifically, ask upfront whether John or a team member will attend, since reviews reference both.
Their work
What it's like working with them
Based on a sample of Google reviews (24 total)
“he came straight out and got everything up and running”
“the price was very reasonable”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Platinum Electrical & Automation Pty Ltd
John leads Platinum Electrical & Automation, and the reviews make clear he's the hands-on operator — not someone who delegates and disappears. He personally responded to an after-hours lighting emergency and arrived within 10 minutes, which says something about how he runs the business. The work spans a genuine mix of electrical and security: CCTV restoration for commercial venues, full security system installs, outdoor heating, and complex fit-outs for new hospitality venues — the restaurant build in Manly involved months of coordination and was completed in time for opening day. For homeowners, that commercial fit-out experience translates well to jobs that require tight scheduling and technical complexity, not just a simple swap or repair. The team also draws praise for explaining work clearly, leaving sites clean, and pricing that customers describe as reasonable without prompting. Based in Cromer, they appear to take jobs across the Northern Beaches and into Sydney's inner suburbs.
Best for: after-hours electrical emergencies requiring fast response, commercial venue CCTV fault repairs, and complex multi-month fit-outs for new hospitality or retail spaces.
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Claim This Profile — Free →Common questions about Platinum Electrical & Automation Pty Ltd
Does Platinum Electrical & Automation do emergency callouts?+
Yes — one customer review specifically mentions calling John in the evening when their lights failed, and he arrived within 10 minutes. Another review notes he responded immediately when security cameras went down at a commercial venue. This suggests after-hours availability is genuine, though it's worth calling ahead to confirm availability for your area and situation. Based on Cromer, they appear to cover the Northern Beaches and broader Sydney metro.
What kind of security and CCTV work does the business handle?+
Reviews mention both new security system installs and fault repair on existing camera systems at commercial venues. The business name references 'Automation,' and their Google category lists electrician alongside their security focus, so they appear to handle integrated electrical and security jobs rather than CCTV in isolation. For complex or multi-system setups, the hospitality fit-out reviews suggest they can manage staged, detail-heavy projects. Confirm the exact scope of your security job when you call.
Do they work on commercial properties as well as homes?+
Yes — several reviews describe commercial work, including a months-long electrical fit-out for a new restaurant in Manly and CCTV restoration at a venue with multiple cameras. John is named as the lead on these jobs. Residential work also appears in the reviews, including lighting faults and general electrical repairs. If your job is a larger commercial project, the Manly restaurant review is particularly relevant — the customer specifically notes the complexity was handled well under time pressure.
What do customers say about pricing?+
One reviewer specifically called out the price as 'very reasonable' without being prompted, which tends to be a more reliable signal than general praise. No reviews in the sample raised any concerns about cost. That said, only 5 of the 24 available reviews were analysed here, so it's worth asking for a quote upfront — especially for larger commercial or multi-system jobs where scope can vary significantly.
Is John the person who will actually show up to the job?+
Based on the reviews available, John appears to be personally involved in most jobs — including emergency callouts and extended commercial projects. Reviews reference 'John and his team,' suggesting there are other technicians involved on larger jobs. For smaller residential calls, the reviews indicate John may attend directly. It's reasonable to ask when booking whether John or a team member will be on-site, particularly if you're booking based on his personal track record in the reviews.