JND Removals & Transport
Lee has personally handled multiple moves for the same Townsville families — and stepped in to fix what other removalists got wrong.
The small sample size means you can't draw strong conclusions from the numbers alone, but recent reviews in the sample have trended higher than earlier ones, which is at least a positive directional signal. One complaint in the sample mentions unreturned calls, but it's a single isolated mention and doesn't represent a pattern across the reviews available — worth keeping in mind, but not a structural concern. When reaching out, ask Lee directly about availability windows and confirm he's the one on the job.
Their work
What it's like working with them
Based on a sample of Google reviews (18 total)
“the price was very fair also”
“Took all the stress out of moving”
What they help with
Based on what their customers hired them for
How they stack up
Context from 330 removalists in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About JND Removals & Transport
Lee — the sole operator behind JND — handles everything from full household relocations to single-item specialty transport, including a documented case of moving a pool table through flooded conditions that other removalists wouldn't attempt. With roughly 17 years running this operation, he brings genuine problem-solving to jobs that have already gone wrong elsewhere: one customer came to JND specifically after a previous removalist lost pool table legs, and Lee sourced, collected, and reassembled the table without damage. Reviews consistently position him as the go-to for repeat moves — one family has used him for multiple relocations and says they won't call anyone else — which suggests he handles the logistics of staged or storage-involved moves particularly well. His working style is described as unhurried and communicative: customers note he explains the full plan upfront and maintains a relaxed manner on the day, even on difficult jobs. JND operates primarily around Townsville and appears well-suited to residential customers who want a single point of contact rather than a large crew of strangers cycling through their home.
Best for: residential house moves around Townsville, specialty or oversized item transport requiring extra care, and customers who want the same person they spoke to actually running the job on moving day.
Location
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Claim This Profile — Free →Common questions about JND Removals & Transport
What areas does JND Removals & Transport cover?+
Reviews specifically mention the Townsville area as JND's main operating region, with one customer recommending them explicitly to anyone needing a removalist around Townsville. The business is based in Hyde Park, QLD, which sits within Townsville. For moves outside this region, it's worth contacting Lee directly to confirm coverage and any travel costs.
Does Lee personally show up and run the job, or does he send a crew?+
Based on available reviews, Lee is consistently the person customers interact with on the day — multiple reviewers name him specifically as the one who handled their move, delivered furniture, and helped reassemble items like pool tables. As a sole trader operation, you're not dealing with a dispatch system or anonymous crew. That said, some reviews mention 'the boys' assisting, so confirm with Lee directly what the team size will be for your job.
What do customers say about JND's pricing?+
Several reviewers describe JND's pricing as fair and reasonable, particularly relative to the level of care taken with items. One customer noted the price was 'very fair' even after Lee went above and beyond with a complex pool table retrieval job. No reviews flag pricing as a concern, but JND doesn't appear to publish fixed rates publicly, so you'll need to contact Lee for a quote specific to your job.
Can JND handle unusual or difficult moves?+
Reviews suggest this is a genuine strength — one customer had Lee recover and transport a pool table after a previous removalist lost key components, and another review briefly notes furniture was moved through ankle-deep water. These aren't typical removalist scenarios, and the fact that they're mentioned positively suggests Lee is willing to take on jobs that require extra problem-solving. If your move involves awkward access, heavy specialty items, or time-sensitive recovery situations, it's worth describing the specifics to Lee upfront.
How easy is it to get in touch with JND to book?+
Most customers describe Lee as responsive and easy to work with, noting he communicates details clearly before and during the job. One review in the sample did mention unreturned calls, though this appears to be an isolated instance across the reviews available. If you don't get a callback promptly, try reaching out through multiple channels and give a day or two given this is a sole trader operation without a dedicated admin team.