Truckless Removals
Ben and Jamie regularly tackle pool tables, fish tanks, and inter-town hauls at prices customers say beat most Townsville competitors.
That inconsistency is worth taking seriously: three of the 20 reviews we analysed mention either not showing up or arriving hours late without contact, and two describe final costs far exceeding the original quote. Before booking, it's worth getting the quote in writing with a clear itemised breakdown, confirming arrangements the day before, and asking specifically whether insurance is current and what it covers — one reviewer reports being told after the fact that the policy had lapsed.
Their work
What it's like working with them
Based on a sample of Google reviews (23 total)
“cheaper than most other removalists”
What they help with
Based on what their customers hired them for
How they stack up
Context from 330 removalists in Townsville
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Truckless Removals
Ben runs Truckless Removals as a sole operator out of North Ward, typically bringing in a small crew — Jamie is frequently mentioned alongside him on larger jobs. The business name is deliberately ironic: Ben hires trucks as needed rather than owning a fleet, which keeps overhead low and prices competitive, though it also means truck size and availability can vary job to job. Reviews suggest Ben and crew punch well above their price point on straightforward moves — pool tables, large-screen TVs, fish tanks, and heavy awkward items come up repeatedly as things they've handled without damage or complaint. They've also done inter-town hauls (Townsville to Cairns is mentioned), container unloads into storage, and late-request or weekend pickups, which points to a flexible, on-call style that suits homeowners who need someone to move quickly rather than book weeks out. The business has been operating around eight years and is GST-registered, which is worth noting for anyone wanting a tax invoice. Where Ben's setup works best is for local moves, single-item lifts, and container jobs where price and speed matter more than the logistics overhead of a larger removals company.
Best for: budget-conscious local moves within Townsville, single heavy-item lifts like pool tables or large TVs, and short-notice or weekend jobs where flexibility matters more than a large removals company setup.
Location
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Claim This Profile — Free →Common questions about Truckless Removals
What areas does Truckless Removals service?+
The business is based in North Ward, Townsville, and primarily covers local Townsville moves. Reviews also mention inter-town jobs — one customer had an engine picked up in Townsville and delivered to Cairns, and another review references a move between towns. If you're outside the immediate Townsville area, it's worth confirming coverage and any travel surcharge before booking.
How does pricing work and should I expect the final cost to match my quote?+
Several customers praise Truckless Removals as one of the more affordable options in Townsville, and some reviews note the quoted price was accurate on the day. However, two reviews in our sample describe final costs rising significantly above the initial quote — one described the cost quadrupling. To protect yourself, ask for a written itemised quote and clarify what circumstances (volume, time, extra labour) would cause the price to change before you commit.
Is Truckless Removals reliable for turning up on time?+
Punctuality is mixed across the reviews we analysed. A number of customers specifically mention the team arriving on time and getting straight to work, while three reviews describe either a no-show with no advance notice or a multi-hour late arrival. Confirming arrangements the day before and again on the morning of your move is a practical precaution based on what reviewers have experienced.
Does Truckless Removals carry insurance for damage to goods?+
This is something you should verify directly before booking. One reviewer in our sample reports being assured insurance was in place after goods were damaged, only to discover the policy had lapsed. We can't confirm current insurance status from the data available to us — ask Ben to confirm active coverage and what it includes before any items are loaded.
Can Truckless Removals handle heavy or oversized items?+
Yes — this appears to be a genuine strength based on multiple reviews. Customers specifically mention pool tables, large-screen TVs, fish tanks, a 20-foot container load, and heavy gym equipment being moved without damage or complaint. Several reviewers noted the team was willing to dismantle furniture as needed. For heavy or fragile items, describe them in detail when getting your quote so the right truck size and crew can be arranged.