Coastal Antenna
Customers switching from national alarm companies report nearly half the price for comparable Dahua system installs.
Technicians Tory and Conner are named across multiple accounts and praised for explaining work before starting, arriving on time, and providing itemised invoices that break down exactly what was done and why. The 353-review total across the platform gives more weight to these themes than a small business with five reviews would carry, but the sample itself is only 1.4% of that pool — so ask them directly about lead times for installations and whether they carry the specific system brands you're comparing.
Their work
What it's like working with them
Based on a sample of Google reviews (353 total)
“Prices were transparent from the get go - no bill shock”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Coastal Antenna
Tory and Conner are the two technicians named across customer accounts, and they handle different ends of the business: Tory is the face of full security alarm installations — including Dahua camera and alarm systems with mobile app control, keypad, and fob access — while Conner handles antenna work and same-day fault resolution, arriving within hours of a Friday lunchtime call in one case. The business operates under both 'Coastal Antenna' and 'Coastal Connect Security' branding, covering TV antenna remounts through to complete CCTV and alarm system design for residential properties and strata complexes. Their quoting process stands out: one homeowner compared their written price to a national alarm company's quote and found it nearly half the cost, with itemised invoices that break down labour and materials separately. Pre-arrival SMS notifications are mentioned unprompted by multiple customers — the business uses automated scheduling systems to flag when a technician is on the way, which is uncommon among smaller local operators. They appear well-suited to homeowners who've had a frustrating experience with large national security companies and want a locally-run alternative with transparent pricing and direct technician contact. With over two decades operating in the Perth metro area, they're structured as a registered company with GST obligations, suggesting the scale and infrastructure to handle both one-off antenna jobs and ongoing CCTV maintenance contracts.
Best for: homeowners switching from national alarm companies to a local alternative, urgent same-day antenna fault repairs, full Dahua security alarm and CCTV installations with mobile app setup, and strata complex camera servicing.
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Claim This Profile — Free →Common questions about Coastal Antenna
How quickly can Coastal Antenna respond to an urgent callout?+
One customer called around midday on a Friday and had a technician on-site within two hours. While that's a single data point from the reviews we reviewed, it suggests they can move quickly for urgent antenna and security faults. For planned security system installations, one customer noted a two-week lead time for a Dahua alarm install, which was presented as a scheduled appointment rather than a delay. Call directly to get a current timeframe for your job type.
What security systems does Coastal Antenna install?+
Reviews mention Dahua as the primary brand for alarm and CCTV installations, with systems configurable via keypad, fob, or smartphone app. They handle full residential security alarm installs as well as CCTV camera setups and ongoing maintenance for apartment complexes. They operate under the 'Coastal Connect Security' name for this side of the business. Ask them at the quoting stage whether they supply and install alternative brands if Dahua doesn't suit your requirements.
How does Coastal Antenna handle pricing and quotes?+
Customers consistently note that pricing is communicated upfront — one homeowner received an emailed quote that was nearly half the price of a national alarm company's offer for comparable work. Invoices are described as itemised, breaking down what was done and the cost split clearly. There's no mention of hidden call-out fees or bill shock across the reviews we sampled. It's worth asking for a written quote before committing, particularly for security alarm installations where scope can vary.
Which technicians are likely to attend, and what are they known for?+
Two technicians are named across customer reviews: Tory, who handles security alarm installations and is praised for being knowledgeable, professional, and thorough in explaining system options; and Conner, who appears on antenna work and same-day fault calls, noted for punctuality and clear communication before starting work. Both are described as employees of the business rather than subcontractors, though this is based on a small review sample — the business structure may have changed.
Does Coastal Antenna service strata complexes and commercial properties?+
At least one customer review references a strata complex CCTV maintenance job, where technicians messaged ahead of arrival and walked the customer through each step. The business is registered as a company and is GST-registered, which typically indicates the infrastructure to handle ongoing maintenance contracts and larger-scale jobs. If you manage a strata or commercial property, it's worth asking directly whether they offer service agreements for regular camera and alarm maintenance.