SB Glass & Glazing
Quick turnaround on window replacements, with an on-site crew customers describe as friendly and thorough.
Roughly half the sample reviews are one-star, with multiple customers citing unresponsiveness when things go wrong and delays in quoting that stretch to weeks. The practical takeaway for homeowners: if you have a standard window to replace urgently, this business has delivered well on that kind of job; for anything requiring multiple visits or exact alignment, ask upfront how callbacks and rework are handled, and confirm the quote timeline before committing.
Their work
What it's like working with them
Based on a sample of Google reviews (24 total)
“good advice and competitive pricing”
“waiting 4 weeks and with multiple phone call to their office”
What they help with
Based on what their customers hired them for
How they stack up
Context from 229 glass & glaziers in Newcastle
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About SB Glass & Glazing
Shane runs this glazing operation out of Warners Bay and takes on a range of residential glass work — shower screens, window replacements, mirrors, and custom glass cutting. The business has been active for around 17 years, which means they've handled jobs other glaziers might decline, including urgent window replacements that larger firms can't schedule quickly. A handful of customers specifically praise the installation crew for being friendly, cleaning up after themselves, and turning around jobs the next day — particularly for straightforward window swaps. However, the experience appears to hinge heavily on the job type and who handles it: simpler, single-visit work like window replacements and small glass cuts tends to draw praise, while multi-visit or precision jobs — shower screen installs, custom framing, glass shelving alignment — show a more inconsistent track record in the reviews. If you're considering them for a renovation or a job requiring exact measurements and return visits, it's worth getting the scope confirmed in writing before work starts.
Best for: urgent same-day or next-day window glass replacements, straightforward residential mirror fitting, and small custom glass cuts where a quick turnaround matters more than a complex brief.
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Claim This Profile — Free →Common questions about SB Glass & Glazing
What types of glass work does SB Glass & Glazing handle?+
Reviews mention shower screen installations, window replacements, mirror fitting, glass table tops with bevelled edges, and glass shelving. They appear to focus on residential jobs rather than large commercial projects. Their strongest track record in the reviews is on straightforward window replacements, sometimes completed the very next day. For more complex or custom work, it's worth discussing the full scope in detail before committing.
How quickly does SB Glass & Glazing respond to jobs?+
Speed is mixed depending on the job type. Several customers praise same-day or next-day turnaround on window replacements. However, other reviewers report waiting several weeks just to receive a quote, despite making multiple follow-up calls. If your job is time-sensitive, it's worth asking upfront for a specific quoting and scheduling timeline rather than assuming availability.
What do customers say about pricing at SB Glass & Glazing?+
A handful of reviewers describe pricing as fair and competitive, particularly on smaller residential jobs. No reviews mention being surprised by unexpected costs. That said, the reviews don't go into specific price ranges, so it's worth getting a written quote before work begins — especially given that some customers report difficulties obtaining quotes at all.
Is SB Glass & Glazing reliable for shower screen installations?+
This is where the review picture is least consistent. Multiple reviews specifically mention shower screen jobs that required rework, including one customer who reported three failed attempts. Installation errors cited include screens not hanging straight and insufficient silicone causing gaps. If you're planning a bathroom renovation, it may be worth asking for examples of similar completed jobs and clarifying what the rework process looks like if something isn't right.
Who runs SB Glass & Glazing and who will attend the job?+
The business is run by Shane, who is mentioned by name in several reviews — both positively by some customers and critically by others regarding how issues are handled. An installation crew attends most on-site jobs, and positive reviews specifically praise the tradespeople who come out as friendly and professional. Reviews don't name individual crew members beyond Shane, so confirming who will attend your job is worth a quick call.